Shipping
MACEDONIA – FREE DELIVERY. ESTIMATED DELIVERY TIME 3-7 WORKING DAYS ONCE POSTED.EMS– International postal Express Mail Service.
EUROPE 23$ ESTIMATED DELIVERY TIME BETWEEN 8-14 WORKING DAYS ONCE POSTED. EMS– International postal Express Mail Service.
USA & CANADA 23$ ESTIMATED DELIVERY TIME BETWEEN 14 -21 WORKING DAYS ONCE POSTED.EMS– International postal Express Mail Service.
AUSTRALIA & NEW ZEALAND -27$ ESTIMATED DELIVERY TIME BETWEEN 18-25 WORKING DAYS ONCE POSTED.EMS– International postal Express Mail Service.
EVERY PRODUCT FROM OUR BRAND IS MADE TO ORDER. BECAUSE OF THIS PLEASE ALLOW 1-2 WEEKS FOR THE MAKING OF YOUR GARMENT. ONCE THE GARMENT IS MADE WE WILL NOTIFY YOU AND SEND YOU AN EMAIL WITH THE TRACKING NUMBER OF YOUR GARMENT AND ESTIMATED DELIVERY TIME.
Returns
IF FOR SOME REASON YOU ARE NOT HAPPY WITH YOUR EIRA GWIN PURCHASE WE WILL GLADLY REFUND YOUR MERCHANDISE WITHIN 7 DAYS OF PLACING YOUR ORDER. ONCE YOU OPEN YOUR RETURN REQUEST, YOUR ITEM MUST BE RETURNED TO US WITHIN 14 DAYS OF YOU RECEIVING IT. THE GARMENT MUST BE RETURNED IN THE SAME CONDITION AS YOU RECEIVED IT UNWORN, UNWASHED WITH ALL TAGS AND LABELS.
EIRA GWIN IS A MADE-TO-ORDER BRAND. WE CAN ONLY ACCEPT EXCHANGES IF THE GARMENT IS MADE TO STANDARD-SIZE NUMBERS. (6-26 size no.)
UNFORTUNATELY, WE DO NOT ACCEPT EXCHANGES OR REFUNDS ON MADE-TO-MEASURE ORDERS AS THESE WERE MADE ESPECIALLY FOR YOU. MAKE SURE TO VISIT EIRA GWIN SIZE GUIDE PAGE AND RECHECK YOUR MEASUREMENTS UPON ORDERING SO YOU CAN GET THE CORRECT FIT, ALSO IF YOU ARE UNSURE ABOUT CERTAIN MEASUREMENTS YOU CAN ALWAYS EMAIL US AND WE WILL GLADLY HELP YOU WITHOUT AN EXTRA COST. THE GARMENTS THAT EIRA GWIN PRODUCES ARE MEANT TO LAST A LIFETIME AND WE WANT YOU TO ENJOY IN THEM FULLY, AND BECAUSE OF THAT, WE CAN OFFER ALTERNATION SERVICES IF IN RARE CASES HAPPENS TO GARMENT THAT YOU ORDERED DOESN’T FIT.
PLEASE NOTE THAT RETURN SHIPPING TO OUR STUDIO IS YOUR RESPONSIBILITY AND WE HIGHLY ADVISE YOU TO OBTAIN A PROOF OF POSTING IN THE FORM OF A TRACKING NUMBER, AS WE ARE NOT RESPONSIBLE FOR ANY RETURNS THAT FAIL TO REACH US.
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